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Users

The Users page provides tools for managing all user accounts within your tenant. While administrators primarily use this page to invite and manage users, non-administrator users can also access the page to view their own account details.

Key Features​

1. Invite a New User​

Administrators can invite new users to join the tenant.

  • Enter the user’s first and last name, email address and role when sending the invitation.
  • The invited user receives an email with a link to complete registration and set their password.
  • Once the password is set, the user’s status changes from Invited to Active in the user list.
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Invitation links expire after a set period of time. If the link expires before the user registers, administrators can resend the invitation directly from the Users page.

2. Manage Existing Users​

Administrators can manage current users through the following actions:

  • Enable / Disable User Disabled users cannot log in until re-enabled.
  • Edit User Details Update information such as first name, last name, email address, or role.
  • Reset Password Send the user a password reset email. The user receives a secure link to set a new password.
  • View MFA Status The user table displays each user’s Multi-Factor Authentication (MFA) status. This allows administrators to easily identify which users have activated MFA and which have not, helping to ensure stronger account security.

How This Page Is Used​

  • Onboarding new employees by sending invitations to join the tenant.
  • Updating user roles when responsibilities change.
  • Securing accounts by disabling users who no longer need access.
  • Assisting with access issues by resetting a user’s password.
  • Monitoring account security by reviewing MFA adoption across the tenant.